At Pennine Lavender we are committed to protect your privacy while shopping online.

When making an order, or when contacting us through this website, the type of information we collect about you includes your:

Name
Address
Phone number
E-mail address

We collect this information to process your order and to provide you with the best possible service should we need to contact you.

Your e-mail address will NOT be passed onto other traders or third parties, under any circumstances. We will not e-mail you in the future unless we have your consent, or unless you have registered with our mailing list using the 'Become a Member' page of this website. You can choose to opt out of our email mailing list at any time, by sending an email to sales@penninelavender.co.uk. Please remember to include your full name, and request that you be removed from the mailing list.

Your Credit / Debit card details are collected securely by Worldpay, as explained here, and we do NOT receive these details.

'Cookies' are used on this shopping site, but only to keep track of your shopping basket and its contents. Cookies are used by the shopping basket to track a shopper's movements and purchases so that the website has a way of telling what items they have ordered. The shopping basket will not function if the user sets their browser to reject cookies. Once you leave our site, the cookies then expire. We don't include any personal information in the cookies.

We will use the information that you provide us lawfully in accordance with the Data Protection Act 1998. Your personal details will be held securely in accordance with the law in England and Wales and the Which? Web Trader Code. The information we hold will be accurate and up to date. If you find any inaccuracies we will change it.

If you have any concerns or would prefer to place your order in another way, please telephone us on 01226 763246 or email us at sales@penninelavender.co.uk.