The law of England shall apply to
this Agreement irrespective of the place of delivery.
CURRENCY
All prices are in GBP (British Pounds). Any orders
placed with Pennine Lavender will be converted from GBP (British
Pounds) into your currency by your credit card company when
they process the transaction. Please remember that currency
rates change all the time and even the online
currency conversion rate displayed here may differ to
the rate when your transaction is processed by your credit
card company.
DUTIES & TAXES
Any duties or taxes payable on purchase of Pennine Lavender
products are the sole responsibilty of the purchaser. If
the purchaser refuses to pay the duties/tax it is then the
responsibility of the purchaser to pay all shipping costs
for the return of the item(s).
GUARANTEE
If you are not totally satisfied we offer a full 100% money
back guarantee. The goods must be returned to Pennine Lavender
within 10 days in the condition they were received.
RETURNS
If an item arrives damaged or is incorrect in any way, please
return the item to us within 10 days and we will arrange
for a complete refund or a replacement according to your
own wishes. Should you wish to discuss any aspect of your
order, please telephone our customer service department
on +44 (0)1226 763246 or e-mail us at sales@penninelavender.co.uk
and we will get back to you.
DELIVERY CHARGES
All delivery charges will be calculated on the total weight
of the goods sent. The exact delivery charges will be calculated
automatically before the order has been placed and the delivery
address has been detailed. These charges will be clearly
detailed on the order form as 'shipping'.
GIFTS
A gift card with personalised message can be included free
of charge on request.
Please read these Terms and Conditions of Sale before you
make a purchase.
Acceptance of these Terms will not affect your statutory
rights as a consumer. |
